WILD SOUL CUSTOMER SERVICE
DOES WILD SOUL ACCEPT RETURNS OR EXCHANGES?
Yes. But only exchanges. Please read the description and measurements carefully BEFORE purchasing, as we do not accept returns.
WE DO NOT ACCEPT EXCHANGES ON CLEARANCE ITEMS.
WE DO NOT ACCEPT EXCHANGES ON UNDERGARMENTS, SWIM OR THONG BODYSUITS
YOU MUST BE APPROVED FOR AN EXCHANGE BEFORE SENDING BACK YOUR PURCHASE OR THE ITEMS WILL BE SENT BACK TO YOU
EXCHANGES TAKE 3 WEEKS TO PROCESS. CUSTOMER PAYS FOR ALL SHIPPING FEES (RETURNS AND BACK TO THE CUSTOMER)
ONE EXCHANGE PER PURCHASE
Notice of exchanges must be done within five days of customer receiving merchandise. Once shipped, we do not accept returns. If we receive no notice, the item will be returned back to you
If you want to exchange your previously purchased item and it is damaged, we will gladly exchange the product for something else on our website that is of equal or greater value. Please let us know immediately of any damages to the product.
If you are wanting to exchange your purchased item, your new selection must be equal or greater value of your original purchase. We do not honor refunds for exchanges. We do not exchange for brand new arrivals.
We require a tracking number on merchandise that is sent back to us and these items must be returned in the same condition that it was received.
Please Note: WILD SOUL is not responsible for lost or stolen packages. In the rare event your package has been lost of stolen please visit your local post office or call 1800-ASK-USPS. By completing a purchase with WILD SOUL, you are agreeing to our shipping and delivery policy